Question 1

How long does setup take?

Accepted Answer

Most owners have a working booking page in under 10 minutes. Add services, connect your calendar, paste your booking link on your site or Instagram — that's it.

Question 2

Do I need a website?

Accepted Answer

No. Calign gives every business a hosted booking page at a custom URL. If you already have a site, drop the link on it.

Question 3

How does the AI booking assistant work?

Accepted Answer

Your customer opens your booking page and chats. The assistant knows your services, prices, availability, and any custom instructions you've set. It gathers what's needed, checks your calendar, and confirms the booking.

Question 4

Which calendars sync?

Accepted Answer

Google Calendar today. We check real availability before offering slots so you never get double-booked.

Question 5

Can I take payment or deposits?

Accepted Answer

Yes. Connect Stripe to require a deposit or full payment when the customer books. You can also send quotes and collect payment on approval.

Question 6

Do my customers need an account?

Accepted Answer

No account or app download. They chat, book, and get a confirmation email.

Question 7

Can I customize the booking page?

Accepted Answer

Yes — logo, cover image, brand color, service copy, and custom AI instructions so the assistant sounds like you.

Question 8

What if a customer wants to reschedule?

Accepted Answer

Every confirmation includes a self-serve link to reschedule or cancel within the rules you set.

Question 9

Is there a free trial?

Accepted Answer

Yes. Start free, add services, and only upgrade when you're ready to take real bookings.

Question 10

Can I export my customer data?

Accepted Answer

Anytime. All bookings and customer records export to CSV from your dashboard.

Question 11

How is my data protected?

Accepted Answer

Encryption in transit, row-level database security, and least-privilege access. See our Security page for details.

Question 12

Do you offer support?

Accepted Answer

Yes — email support@calign-ai.com and a real human replies, usually within a few hours.

Questions, answered.